This Privacy Policy describes how foxdenhome.co.uk (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information".

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
• Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
• Disclosure for a business purpose: shared with our processor Shopify, and Google Analytics for site performance analysis.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, and our suppliers Aosom and Songmics for order fulfilment purposes.

Customer support information

• Examples of Personal Information collected: name, email address, order details, and any other information you choose to share when contacting us.
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: handled internally by our customer support team.

Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at info@foxdenhome.co.uk to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We use Facebook Pixel to help us measure the effectiveness of our advertising. You can opt out of Facebook advertising here: https://www.facebook.com/settings/?tab=ads.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information, or to otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by visiting the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers where you have consented to receive such communications.

Lawful Basis

Pursuant to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process your personal information under the following lawful bases:

• Your consent
• The performance of the contract between you and the Site
• Compliance with our legal obligations
• For our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the Your Rights section below.

Automatic Decision-Making

We do not engage in fully automated decision-making that has a legal or otherwise significant effect on you.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. This includes:

• Temporary blocking of IP addresses associated with repeated failed transactions.
• Temporary blocking of credit cards associated with blocked IP addresses.

Your Rights

As a resident of the United Kingdom, you have the following rights under UK GDPR:

• The right to access the Personal Information we hold about you
• The right to correct inaccurate or incomplete Personal Information
• The right to request erasure of your Personal Information
• The right to restrict or object to processing of your Personal Information
• The right to data portability
• The right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@foxdenhome.co.uk.

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. This means you don't have to re-enter this information each time you return to the site or browse from one page to another.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u